Cancellations must be requested (or processed on your end) in advance of the payment due date.

No refunds will be processed for cancellations made after a payment has been processed.

PRIVACY NOTIFICATION
Lift the Bar process personal information for certain legitimate business purposes, which include some or all of the following:
*to provide the best service we can: to provide you with content, products, services, tailored and personalised recommendations, general account management and the management of our products and services including access to the members site, posting the member magazine, highlighting resources that are new or may be of interest, checking in on members and requesting feedback.
*to understand how people use the resources provided, to allow us to enhance, modify, personalise or otherwise improve our services and communications for the benefit of our customers.
*to determine the effectiveness of advertising and marketing campaigns
* to notify members of future offers and related products from ourselves and selected trusted partners.
* to ensure a smooth sign up process
Whenever we process data for these purposes we will ensure that we always consider your personal data rights, hold them in the highest regard and take them into account in our decision making.
Your data will be shared externally for the following reasons only:
* For the purpose of providing the membership services e.g. distributing the member magazine
* to notify course tutors of members who have taken their courses
and, where this is done, we will ensure your data is appropriately protected by the service provider:
Your data will be held on file for 6 years in accordance with legal requirements
You have the right to object to this processing, please bear in mind that this may affect our ability to provide you with some or all of the elements of your membership service. You may also request to see the information we hold and have it corrected or deleted at any time. If you wish to object or have any further questions please contact our data protection officer Claire Winter on claire@liftthebar.com You have the right to lodge a complaint with information commissioner's office (ICO) should you believe we are not processing your information in accordance with the law or your request has not been dealt with appropriately.